Leak Detection
Locating hidden losses before excavating.
About this serviceTexas plumbing services
The service line runs from the meter at the street to the point where water enters your house. It is buried, unmonitored, and entirely your responsibility along most of its length. When it fails you generally find out through a wet patch in the lawn, a bill that has doubled, or no water at all.
Service line repair and replacement ยท trenchless where the route allows
A wet or unusually green patch in the yard. The classic sign, and it can be some distance from the actual break. Water follows the path of least resistance underground and surfaces wherever it can. A strip of lawn thriving in August drought is worth investigating.
Pressure that has dropped across the whole house. Not one fixture, all of them. Water escaping before it reaches the building means less arriving. A gradual decline over months suggests corrosion narrowing the bore; a sudden drop suggests a break.
The bill has jumped without explanation. A service line break loses water continuously and at pressure. Unlike a slow indoor leak, this one shows up quickly and substantially.
The meter is turning with everything off. The definitive test. Shut every fixture and appliance, then watch the low-flow indicator. Movement means water is escaping on your side of the meter, and if nothing inside is wet, the service line is the prime suspect.
Discoloured water. Rusty or brown water on first draw points at corroding galvanised pipe. Sediment appearing suddenly can mean a break drawing soil into the line.
Water at or around the meter box. Sometimes the leak is at the connection or on the utility's side. Worth reporting to them before assuming it is yours.
This is the first thing to establish and it saves people a great deal of money.
In most Texas municipalities the utility owns the main under the street, the tap, and the meter itself. The property owner owns everything from the meter to the house. The service line, its fittings, and any shut-off on the house side. That means a leak in your front yard is yours, even though the pipe is under grass you did not lay near a meter you do not own.
There are variations worth checking locally. Some utilities own up to and including the curb stop. A few maintain the line to the property boundary rather than to the meter. Some offer optional service line protection plans, and some cities have assistance programmes for replacement.
The practical test: if water is pooling at or before the meter box, call the utility first. It may be theirs, and they will locate and fix it at no cost to you. If the meter is turning with the house isolated and the wet ground is between the meter and the building, it is yours.
It is also worth knowing whether your homeowner's policy carries a service line endorsement. These are inexpensive, frequently unnoticed on a declarations page, and they cover exactly this, which is worth finding out before the excavation rather than after.
Age and material. Galvanised steel, used widely through the 1950s, corrodes from the inside until the bore is a fraction of its original diameter, then perforates. Polybutylene, common from the late 1970s into the 1990s, becomes brittle and fails at fittings. Older copper pits from the outside in aggressive soil. Each material has its own timeline and its own failure signature.
Soil movement. The recurring Texas theme. Expansive clay swelling and shrinking through the seasons applies repeated stress to a buried line, working joints loose and fatiguing pipe over years.
Soil chemistry. Some Texas soils are actively corrosive to metal pipe, attacking it from the outside. This is why two identical houses on different streets can have very different service line lifespans.
Pressure. Municipal pressure above 80 psi stresses every joint continuously. A functioning pressure regulator at the house protects the interior plumbing, but the service line upstream of it takes whatever the main delivers.
Physical damage. Landscaping, fence posts, driveway work, and tree roots. A line nicked during a project years ago can weep quietly and then let go.
Locating first. The line is traced electronically and the leak pinpointed with ground microphones. Water travels underground before it surfaces, so digging at the wet patch is frequently digging in the wrong place. Correct location is what keeps the excavation to one hole.
Spot repair. Excavate at the located point, cut out the damaged section, replace and test. Right when the line is otherwise sound and reasonably young. A physical strike on modern pipe, for instance.
Full replacement. Right when the material is at end of life. A galvanised or polybutylene line that has failed once will fail again, and paying to excavate the same lawn repeatedly is poor value. The new line runs meter to house, usually in PEX or copper, in a single continuous length with no buried joints.
Trenchless replacement. Where the route allows, the new line can be pulled or moled through with pits at each end instead of a trench across the yard. This matters most when the run crosses a driveway, sidewalk or mature planting. The same arithmetic as trenchless sewer work.
Testing and reinstatement. The new line is pressure-tested before backfill, and disinfection is required in many jurisdictions before it returns to service. Confirm what restoration is included; backfill and compaction should be, re-sodding and concrete often are not.
Low pressure throughout the house does not always mean a broken service line, and it is worth ruling out the cheaper explanations before anyone excavates a lawn.
A failed pressure regulator. The most common cause by a distance. These have a service life of ten to fifteen years and they fail in both directions, sometimes strangling flow, sometimes letting full main pressure through. Replacing one is a modest job at the house rather than an excavation.
A partially closed valve. The meter valve, the curb stop, or a house shut-off left partly closed after previous work. Genuinely common, and free to fix.
Corroded galvanised interior pipe. If the service line is fine but the pipe inside the house is old galvanised, the restriction is indoors. The tell is that the furthest fixtures suffer most.
A municipal supply change. Occasionally the pressure delivered to the street has genuinely changed. Neighbours experiencing the same thing is the clue.
A proper diagnosis measures static pressure at a hose bib, checks flow, tests the regulator and reads the meter with the house isolated. That sequence separates a service line problem from the three cheaper possibilities in under an hour, which is exactly why it happens before anyone starts digging.
FAQ
In most Texas municipalities, yes. The owner is responsible from the meter to the house, even though the pipe runs under the front lawn. If water is pooling at or before the meter box itself, call the utility first, as that portion is often theirs.
Shut off every fixture and appliance, then watch the meter's low-flow indicator. If it turns with the house completely isolated and nothing indoors is wet, water is escaping between the meter and the building.
Yes. The line is traced electronically and the leak located acoustically from the surface before any excavation. That is what keeps the work to a single hole rather than a trench following a guess. Water surfaces well away from where it escapes.
It depends on material and age. Modern pipe damaged by a physical strike is a spot repair. Galvanised or polybutylene that has failed once will fail again, and repeated excavation of the same lawn is poor value against a single replacement.
Most residential service line replacements are one to two days. Trenchless pulls are often faster on site. Add time for disinfection and any inspection your jurisdiction requires before the line returns to service.
For part of the work, yes. On a replacement the old line stays in service until the new one is ready to tie in, so the shutdown is usually a few hours rather than the whole job. You will be told when.
Frequently. A new line can be moled or pulled through with access pits at each end where the route and soil allow. That is exactly the situation where the trenchless premium pays for itself against removing and replacing concrete.
Most likely a failed pressure regulator, a partly closed valve, or corroded galvanised pipe inside the house. All three are cheaper than a service line replacement, which is why they get checked first.
PEX or copper for most residential service lines, run in a single continuous length so there are no buried joints. Continuity matters as much as material, joints underground are where future failures start.
Standard policies commonly exclude it as wear and tear, but many insurers offer a service line endorsement that covers exactly this, often for very little. Check your declarations page. A surprising number of people already have one and do not know.
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About this serviceTalk to someone now
Check the meter with everything off and tell us what it does. That single reading usually decides whether this is a service line problem or something much cheaper.
Call and describe what changed