Greater Houston
49 communities, 283 ZIP codes. Harris, Montgomery, Fort Bend, Liberty, Waller, Walker, Grimes, San Jacinto and Austin counties.
Coverage in this regionAreas we cover
Where we take calls across Texas
Eight regions, 383 communities, 1,012 ZIP codes. Find your city below and you will get the plumbing detail that actually applies to it. The soil under it, the age of its housing stock, the pipe material that was standard when it was built, and how far out a truck usually is.
24/7 dispatch · 383 communities · 1,012 ZIP codes
- 24/7 dispatch, holidays included
- Same-day and emergency response
Regions
Eight regions, and what changes between them
Dallas-Fort Worth
110 communities, 291 ZIP codes. Dallas, Tarrant, Collin, Denton, Ellis, Kaufman, Rockwall, Johnson, Parker, Wise, Hood, Grayson, Palo Pinto and Erath counties.
Coverage in this regionGreater San Antonio
53 communities, 139 ZIP codes. Bexar, Comal, Guadalupe, Kendall, Wilson, Medina, Atascosa, Bandera, Kerr, Gillespie and Gonzales counties.
Coverage in this regionGreater Austin
47 communities, 133 ZIP codes. Travis, Williamson, Hays, Bastrop, Caldwell, Blanco, Burnet and Llano counties.
Coverage in this regionCentral Texas
32 communities, 37 ZIP codes. Bell, McLennan, Coryell, Falls, Milam, Lee and Fayette counties.
Coverage in this regionEast Texas
72 communities, 98 ZIP codes. Smith, Gregg, Henderson, Navarro, Hunt, Van Zandt, Wood, Rusk, Upshur, Harrison, Panola and neighbouring eastern counties.
Coverage in this regionGulf Coast
11 communities, 22 ZIP codes. Galveston and Brazoria counties along the coast south of Houston.
Coverage in this regionWest & South Texas
9 communities, 9 ZIP codes. The remaining western, southern and border communities in the coverage file.
Coverage in this regionWhy we split Texas into regions rather than one map
A plumbing problem in Katy and the same-sounding problem in Tyler are frequently not the same job. The variable is rarely the fixture and almost always what is underneath and around it: soil that moves, soil that does not, slab construction versus pier and beam, municipal water that leaves scale versus water that does not, well systems versus city mains, and a housing stock whose build decades dictate what the pipe is made of.
Grouping the state into eight regions is how we keep those differences on the page instead of averaging them into something useless. The Blackland Prairie clay that runs through Dallas, Ellis and McLennan counties shrinks and swells enough to shear a copper line under a slab, and the region pages say so. The sandier ground across much of East Texas moves less, but the housing is older and the cast iron drain lines in it are further through their service life. Both regions get slab leaks and both get failed drains, in different proportions and for different reasons.
The practical upshot for you is that the region page is worth two minutes before you call. It will tell you what the common failure is where you live, which usually shortens the diagnostic conversation considerably.
How dispatch actually works across a state this size
Texas is roughly 800 miles corner to corner, so honesty about response time matters more than a blanket promise. Inside the five metros, San Antonio, Houston, Dallas, Fort Worth and Austin, coverage is dense and same-day is the normal outcome, with genuine emergencies moved to the front of the queue. In the surrounding counties, same-day is usual but depends on where the nearest available truck already is when you call.
Further out, in the smaller communities on the coverage list, we will give you a real window on the phone rather than an optimistic one. If the honest answer is tomorrow morning, you will hear tomorrow morning, and you will hear what to do in the meantime, which valve to close, what to stop using, whether the water needs to go off at the meter.
What does not change by location: the phone is answered around the clock, including holidays, and the price is agreed before work begins rather than after.
The one thing worth knowing before you need us
Find your main shut-off now, while nothing is wrong. On most Texas houses it is either at the meter box near the street or on the exterior wall where the supply enters, often near a hose bib on the side facing the street. Turn it once so you know it turns. The valves that fail are almost always the ones that have not moved in fifteen years.
Do the same for the water heater: there is a cold-water inlet valve on top of the tank, and closing it stops the tank feeding a leak downstream of it. Ten minutes spent locating both is the single highest-value plumbing task available to a homeowner, and it is the difference between a wet patch and a claim.
If you cannot find either, call and describe your house, age, slab or pier and beam, where the meter sits, and we can usually tell you where to look.
Every community
Every community we cover
383 communities across 1012 ZIP codes.
B
C
- Caddo Mills
- Cameron
- Campbell
- Canton
- Canyon Lake
- Carrollton
- Carthage
- Castroville
- Cedar Creek
- Cedar Hill
- Cedar Park
- Celeste
- Celina
- Center Point
- Chandler
- Channelview
- Chatfield
- Chester
- Chilton
- Cibolo
- Cleveland
- Coldspring
- Colleyville
- Colmesneil
- Comfort
- Commerce
- Conroe
- Converse
- Coppell
- Corrigan
- Corsicana
- Coupland
- Crandall
- Cresson
- Crockett
- Crosby
- Crowley
- Cypress
D
F
G
H
L
M
N
P
R
S
- Sachse
- Saint Hedwig
- Salado
- San Antonio
- San Marcos
- Sanger
- Santa Fe
- Satin
- Schertz
- Schwertner
- Scurry
- Seabrook
- Seagoville
- Seguin
- Shepherd
- Sherman
- Shiro
- Slidell
- Smithville
- Somerset
- South Houston
- Southlake
- Spicewood
- Splendora
- Spring
- Spring Branch
- Springtown
- Stafford
- Staples
- Stephenville
- Stockdale
- Stonewall
- Sugar Land
- Sulphur Springs
- Sunnyvale
FAQ
Coverage questions we get asked
Yes, every community on the list is one we take calls in and dispatch to. What varies is how quickly, and that is a function of distance from the nearest available truck rather than whether we come at all. You will get a real window on the phone before anyone is booked.
Probably. The list is built from the ZIP codes we cover directly, and there are neighbouring communities that fall just outside it but are still a reasonable drive. Call and say where you are. The answer is either yes with a window, or a straight no rather than a maybe.
Inside the five big metros, same-day is normal and emergencies are moved to the front. In outlying counties, same-day is usual but depends on truck position when you call. We would rather give you an accurate window than a fast-sounding one you then have to wait past.
The work is priced the same way everywhere: quoted upfront, agreed before anything starts. Distance can affect what a call-out to a remote address costs, and if it does, that is stated on the phone rather than discovered on the invoice.
Out-of-hours emergency work is priced differently from a scheduled weekday visit, and you will be told the difference before you agree to anything. Nobody should learn about an after-hours rate from a piece of paper at midnight.
Because in most of Texas the soil is the reason the plumbing failed. Expansive clay moves several inches vertically between a wet spring and a dry August, and rigid pipe cast into a slab does not accommodate that. Where the soil is sandier the failure pattern shifts to pipe age instead.
Yes. Well pump and pressure tank work, and the plumbing side of septic systems, the building sewer out to the tank, backups, and drain-field symptoms as they present indoors, are both regular work in the rural parts of the coverage area.
Yes, across the same coverage area: restaurants, offices, retail, multi-family and light industrial. Commercial work is scheduled around your operating hours where possible, because a kitchen line jetted on a Tuesday morning costs far less than the same line backing up on a Friday night.
Yes. Dispatch runs around the clock, holidays included. The 3am conversation is usually short and specific: where the water is, whether the main is off, and how soon someone can be with you.
Your address or ZIP, roughly when the problem started, what you have already tried, and whether the water is currently off. If you know the house's build decade and whether it sits on a slab or pier and beam, say so. It changes the likely diagnosis more than almost anything else you could tell us.
Talk to someone now
Find your city, or just call and say where you are
The list above is every community we dispatch to. If you would rather skip the reading, call and describe the problem and the address. We will tell you what it probably is, what it will take, and when a truck can be there.
Call and tell us where you are