Water Heater Repair
Deciding whether replacement is needed at all.
About this serviceTexas plumbing services
A tank swap looks like a like-for-like exchange and rarely is. Code has moved since your heater was installed, and the difference between a cheap quote and a fair one is usually the corrective work that a replacement is legally required to bring with it.
Permitted where required · pan, drain and expansion tank included · old unit removed
This is the part worth reading before you compare two prices, because the cheaper quote is usually cheaper for a reason you can name.
Removal and disposal of the old unit. Straightforward on a garage install, considerably less so from an attic or a second-floor closet.
A drain pan piped to a safe termination. Required anywhere a leak would cause damage, which means every attic and every interior closet. The pan is useless without a drain line running to the exterior, and a pan with no outlet is one of the most common defects found on existing installs.
A T&P discharge pipe of the correct diameter, running downhill, with no valve, no threaded end and terminating where a discharge is visible. Not into the pan on many jurisdictions' reading, and never capped.
An expansion tank where the house has a pressure regulator or a check valve at the meter, which is most of them. It has to be sized and charged to the house's static pressure, not simply screwed on.
New flexible or hard connectors, new shut-off valve, new nipples. Reusing twenty-year-old dielectric nipples on a new tank is a false economy that shows up as a weep two years later.
On gas: a sediment trap, an approved flex or hard pipe connection, and a vent connection that actually draws. On electric: correctly sized conductors landed properly, and a disconnect where required.
Permit and inspection where the jurisdiction requires one, which in most Texas cities it does. A permitted install is also the document that protects you at resale.
The default answer is to fit what was there before, and it is right more often than not, but it is worth ten seconds of thought, because the two failure modes are showers that go cold and a tank heating water nobody uses.
First-hour rating, not gallons. The number that matters is how much hot water the unit can deliver in the first hour from a full, heated start. A 40-gallon gas heater with a strong burner frequently out-delivers a 50-gallon electric, because recovery rate is part of the answer.
Count the simultaneous demands. Two showers at once is the usual peak in a family house. A large soaking tub is its own category and is the single most common reason a correctly sized heater feels too small.
Recovery matters more with electric. A standard electric tank reheats slowly. If the household runs back-to-back showers, either size up or accept the wait.
Physical constraints are real. Attic hatch width, closet depth, garage clearance to the car, and vent height all limit what can physically go in. Taller-and-slimmer or shorter-and-wider variants exist in the same capacity, and a good installer measures before ordering.
Do not size up reflexively. A bigger tank in the same space costs more to buy, more to run, and can create clearance problems that turn a two-hour job into a half-day.
Replacement triggers current code for the work being done. These are the items that most often turn a straight swap into something more.
Pan and drain. Adding a drain line from an attic pan to the exterior is real work. It has to fall the whole way and terminate visibly. Frequently the largest single adder on an attic replacement.
Expansion tank. Inexpensive, quick, and required far more often than it is fitted. If your existing install has none and the meter has a regulator, expect one.
Combustion air. A gas heater in a confined space needs adequate air. Closets built tight, or louvred doors replaced with solid ones during a remodel, create a problem the new heater inherits.
Vent sizing and material. Common on older houses that once had two appliances on a shared flue and now have one. An oversized flue on a single appliance does not draw properly, and the fix is a liner or a resize.
Platform and clearance. Garage installs in many jurisdictions require the ignition source elevated or the unit to be a flammable-vapour-ignition-resistant model. Modern tanks generally are, but the platform question still comes up on older garages.
Seismic strapping is not a Texas concern; wind and attic access are. What matters here is that the unit is sitting level, on a sound platform, with room to service it and a route to get it out again.
Water off, heater drained. Draining a scaled tank is the slowest part of many jobs, and a heater that has never been drained can take a while to give up its contents.
Old unit disconnected and removed. On gas, the gas is isolated and the vent broken down. Getting a full-size tank down a pull-down attic ladder is a two-person operation and the point at which ceilings occasionally get damaged. Ask how it will be brought out.
New unit set, connected, vented. Pan first, then the tank, then water, then gas or electric, then vent.
Fill, purge and light. The tank fills with the hot side open at a fixture to purge air. Firing an electric element in a partly filled tank destroys it instantly, which is why the sequence matters.
Leak check and commissioning. Every joint checked hot and cold, gas connections tested, temperature set, T&P verified, expansion tank charge matched to house pressure.
Typical time: two to three hours for a straightforward garage swap; four to six where an attic is involved or corrective work is needed. Hot water is back the same day in nearly every case.
Same fuel, same type is the cheapest and quickest path, and for most households it is the right one. Gas stays gas, electric stays electric.
Switching electric to gas means a gas line to the location, a vent, and combustion air. Rarely worth it purely on running cost unless a gas line is already close.
Switching to tankless is a genuine upgrade with genuine prerequisites: gas capacity, new venting, condensate handling and, usually, a different location. It is a different job with a different price, and it deserves its own conversation rather than being decided at the moment your old tank fails.
Moving the heater out of the attic is worth asking about while everything is disconnected. If a garage or utility location is feasible, the reduction in downside risk is significant, and this is the only moment the move is cheap.
Warranty. Tank warranties run six to twelve years and largely track the anode rod supplied. The longer-warranty version of the same heater is usually the same tank with a better anode. That is not cynicism; it is a reasonable thing to buy, particularly in hard water.
FAQ
It depends far more on the install than the heater. A like-for-like garage swap with existing pan, drain and expansion tank is the low end. An attic replacement needing a new drain line, an expansion tank and vent correction can be double. We quote after establishing what is actually there.
In most Texas cities, yes. It is also in your interest: a permitted, inspected install is documented at resale, and the inspection is a second pair of eyes on gas and venting. Anyone offering to skip it is saving themselves time, not saving you money.
Because your house almost certainly has a pressure regulator at the meter, which makes the plumbing a closed system. Heated water then has nowhere to expand and pressure spikes on every cycle. The expansion tank is what stops that, and it is required.
Often, but with caveats worth knowing up front. The manufacturer's warranty terms sometimes differ on owner-supplied units, and if the heater turns out to be the wrong size or configuration for the space, the return is yours to handle. We will tell you honestly whether what you have bought will fit.
Usually only the length of the job. Two to three hours for a straightforward swap, four to six for an attic or one needing corrective work. Almost every replacement leaves you with hot water the same day.
Only for a reason you can name. A new soaking tub, an added bathroom, an extra person in the house. Sizing up without one costs more to buy and run, and can create clearance problems in a space built for the original.
In Texas hard water, generally yes. The longer warranty usually reflects a better or larger anode rod, which is exactly the component that determines how long the tank survives. It is one of the few places where paying more buys something real.
If it is anywhere a leak would cause damage, attic, upstairs closet, over finished space, yes, and it needs a drain line to the exterior as well. This is the most common reason an attic replacement costs more than the customer expected.
We take it away as part of the job. Getting it out is worth asking about on attic installs specifically: a full-size tank down a pull-down ladder is where ceilings and stair walls occasionally get marked, and it should be planned rather than improvised.
Frequently, yes, for standard tank sizes in stock. Same-day is less likely where the install needs corrective work, where a permit has to be pulled first, or where the unit is an uncommon size or configuration.
Related work
Deciding whether replacement is needed at all.
About this serviceWhen the heater is above the ceiling.
About this serviceThe alternative worth considering at replacement.
About this serviceThe regulator that makes an expansion tank necessary.
About this serviceGas supply and sediment traps at the appliance.
About this serviceA tank that has already let go.
About this serviceTalk to someone now
Pan, drain, expansion tank, vent, permit. Tell us where the heater lives and what fuel it runs on, and you will get a number that does not change on the day.
Call to schedule your installation