Whole House Water Filtration
Treatment on the potable side, kept strictly separate.
About this serviceGreater Austin
San Marcos takes water seriously, and reuse is a real part of that: reclaimed water for irrigation in some developments, greywater from laundry and showers on individual properties. Both work well and both live or die on one principle. Water that is not drinking water must never be able to reach a drinking water pipe, and the separation has to be physical rather than procedural.
24/7 dispatch · San Marcos · Hays County
Once a property has more than one kind of water on it, being precise about the words stops being pedantry.
Potable water is what comes from the utility. Treated, tested and safe to drink, and it feeds every fixture people wash or cook with. Everything else on the property is measured against not being this.
Greywater is used water from low risk fixtures. Laundry, showers, baths and hand basins. It is not sewage, but it is not clean either: it carries soap, skin, lint and bacteria, and it goes off quickly once stored.
Blackwater is everything from toilets and kitchens. Kitchen sinks and dishwashers count as blackwater because of grease and food solids, which surprises people. It is not reusable on a domestic property.
Reclaimed water is municipal, treated and delivered separately. Where a development has it, it arrives in its own purple marked main for irrigation and similar uses. It is not a private system and it is not connected to your household plumbing at any point.
Rainwater is a fourth category and it is not greywater. Collected rain has never been used, so it is treated as its own supply with its own rules, and it can be taken further toward potable use than any reused water can. Properties that have both a cistern and a greywater line need three sets of pipework kept apart, not two.
Every serious reuse failure is the same failure: a connection that should not exist, made by somebody in a hurry.
No cross connection, at any time, for any reason. Not a shared manifold, not a valve that can be opened to supplement one system from the other, not a temporary hose while something is being fixed. There is no acceptable version of a temporary crossover.
Purple is not decoration. Reclaimed and reuse pipework is coloured and labelled so that the next person to dig, repair or extend it knows immediately what it is. If you install reuse pipe, mark it properly and tag the valves, including the ones inside.
Greywater goes below ground or under mulch. Domestic greywater irrigation is designed to discharge where people and pets are not in contact with it, not through spray heads. Sprinkling greywater across a lawn is the one approach that is both unpleasant and not permitted.
Do not store it. Greywater turns septic within about a day, which is why a laundry to landscape system distributes it rather than holding it. Tanks of standing greywater smell, and the smell is the least of it.
Know which rules apply to your setup. Small domestic greywater reuse and larger or indoor reuse are treated quite differently, and reclaimed water service comes with the utility's own conditions. Ask before you build, because retrofitting compliance is expensive.
Keep a drawing, not a memory. A sketch showing where the reuse lines run, where the diverter sits and which valves do what is worth more than any label once a system has been in the ground a few years. Properties change hands, landscapers change, and the person who built the system is rarely the person standing over it with a shovel.
These systems are simple, so the failures are simple too, and mostly they are about solids and pressure.
Lint blocks laundry systems. A washing machine puts out a remarkable amount of fibre, and a laundry to landscape line without a filter or a surge tank blocks within months. The filter is the whole maintenance task, and it is a monthly one.
A diverter valve left in the wrong position. Any decent greywater setup has a valve to send water back to the sewer instead, for when the yard is saturated, when someone is unwell, or when a heavy disinfectant is being used. It gets left the wrong way and then the garden floods or the drain gets confused.
Soap choice decides plant survival. Detergents high in sodium and boron kill the plants you are watering. This is a plumbing consequence of a laundry aisle decision, and it is the most common reason a working system gets abandoned.
Reclaimed lines get mistaken for potable. On a property with both, an unmarked line is an accident waiting for a new owner, a landscaper or a plumber who assumes. Labelling is the cheap part of the whole system.
Pressure is not the same on both systems. Reclaimed and greywater lines often run at different pressures from the house supply, so fittings, emitters and any pump have to be matched to what is actually there rather than to habit.
Saturation is a design problem, not a weather problem. A greywater field sized for a two person household cannot absorb what four people produce, and the symptom is a permanently wet area rather than a blockage. If the yard never dries out, the answer is more distribution area or more time back on the sewer, not a bigger pump.
The phone is answered around the clock. Tell us whether the problem is on the potable side, the reclaimed side or a greywater line, and if you do not know, say that too. If a diverter valve exists, say which way it is set.
San Marcos and the rest of Hays County are on our daily route. We keep the two systems apart, refuse to make a crossover however convenient it looks, label what we work on, and will tell you when a reuse plan needs a permit or a design before any pipe gets bought.
FAQ
No. Kitchen and dishwasher waste counts as blackwater because of grease and food solids, and it is not suitable for domestic reuse. Laundry, shower, bath and hand basin water is the greywater list.
That is indoor reuse, and it is treated very differently from garden irrigation: it needs treatment, proper marking and permitting. It is not a weekend project, and the simple laundry to landscape approach does not cover it.
Small domestic systems that irrigate below the surface are generally accommodated, with conditions. Where the line is drawn depends on volume and design, so ask before building rather than after.
Lint. A washing machine discharges a lot of fibre, and without a filter or surge tank the line silts up within months. Cleaning the filter monthly is essentially the whole maintenance routine.
No. It turns septic in about a day, which is why these systems distribute water rather than hold it. If storage is unavoidable, that is treated water and a different design entirely.
The colour convention for reclaimed and reuse water, so nobody mistakes it for a drinking line. If your development has reclaimed service for irrigation, that is what the purple marks.
Never, under any circumstances, temporarily or otherwise. There is no acceptable crossover between a non potable system and drinking water, and that is the one rule with no exceptions.
Almost always the detergent. Products high in sodium or boron will kill what you are irrigating. Switch to a plant safe detergent and use the diverter valve when anything harsh is in the wash.
The utility sets the requirements for reclaimed service, and there are conditions on the potable side of a property that has both. It is worth getting that specified properly rather than assumed.
We do the plumbing: the diverter, the filtration, the separation and the marking, and the tie back to the sewer that every sound system needs. Where a design or a permit is required for the scale you want, we will tell you that at the quoting stage rather than halfway through the job, and we would rather lose the work than build something that cannot be signed off.
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About this serviceTalk to someone now
Tell us which system the problem is on, and which way the diverter valve is set. If you are planning a system, call before the pipe is bought.
Call about greywater or a reuse system