Well Pump and Water System Service
Intake pumps, storage and pressure on a surface supply.
About this serviceGreater San Antonio
A handful of properties along the Guadalupe still take their water from a spring or the creek rather than from a well or a meter. It is a legitimate supply and it behaves nothing like the other two, because the quality changes with the weather and the quantity changes with the year.
Scheduled and emergency service · Center Point · Kerr County
A surface source gives you whatever the weather gave it. After heavy rain that means silt, leaf litter and whatever washed off the ground upstream; in a dry spell it means a falling level, warmer water and more algae. The intake is what protects the whole system from both.
Get it off the bottom, so the pump is not lifting silt, and below the surface, so it is not pulling in floating debris and air. Screen it, and put the screen somewhere a person can actually reach to clean, because it will need cleaning after every significant rain.
A settling arrangement before anything else, even a simple tank where solids drop out, does more for the rest of the system than any filter. Every stage downstream lasts longer when the water arriving has already dropped its sand.
Surface water must be treated as biologically unsafe. That is not a comment on your creek; it is the assumption any surface source starts from, because it is open to animals and to runoff.
The order is what makes it work. Sediment removal first, coarse then fine, because everything after it is protected by it. Carbon next for taste, odour and organics. Disinfection last, because ultraviolet only works on water that is already clear: turbidity shields organisms from the lamp, which is why a UV unit fed silty water gives false confidence rather than safety.
Test at least annually, and again after any event that changes the catchment: a flood, a dead animal upstream, construction on a neighbouring property. And keep the lamp and cartridge changes on a calendar, because every stage of this fails silently.
The failure a surface supply eventually has is the one no equipment fixes: the level drops below the intake. Plan for that rather than react to it. Storage filled while the source is good is the whole answer, and a tank sized for a few weeks turns a crisis into an inconvenience.
Keep the other options honest too. Know who hauls water locally and what they need for access, and if there is a well on the property that was abandoned when the spring proved easier, do not let it be forgotten. A working alternative you have actually tested is worth more than a plan you have only thought about.
One caution worth stating plainly: never let a surface supply and a treated main connect to each other, even through a hose left in a tank. If a property has both, they stay separate systems with an air break between them, and that is not a preference, it is the rule that protects everyone on the main.
We handle the pump, the intake arrangement, the storage, the treatment train and the testing. Center Point, Comfort, Ingram and Kerrville are on our route.
FAQ
Treat any surface or spring source as unsafe until testing says otherwise, and keep treating it afterwards. It is open to runoff and animals, and its quality changes with the weather rather than staying constant.
Sediment removal first, then carbon, then disinfection, in that order. Ultraviolet at the end only works on water that is already clear, so the stages ahead of it are not optional extras.
For a surface source, yes, and it is the moment the system is under most strain. Clean the intake screen, expect to change sediment cartridges sooner, and be cautious about drinking until it has cleared and the disinfection stage is working on clear water.
Annually as a minimum, and additionally after floods, after anything dies or is built upstream, and any time the taste or appearance changes noticeably.
Draw on storage and stop treating the source as unlimited. If you do not have storage, that is the thing to fix before the next dry year rather than during it.
Where one is reachable it is worth pricing, and the cost is mostly in the distance. Keep the surface source for irrigation afterwards if you like, with the two systems kept entirely separate.
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Services
Intake pumps, storage and pressure on a surface supply.
About this serviceSediment, carbon and disinfection in the order that works.
About this serviceHardness treated after the water is already clear.
About this serviceThe buried run from the creek to the house.
About this serviceLosses on a system with no meter to warn you.
About this serviceKerr County call outs when the supply stops.
About this serviceTalk to someone now
Intake, settling, then treatment in order. Storage is what carries you through a dry year.
Ask about a surface supply