Main Water Line Repair
Crossings bored rather than cut, and sleeved.
About this serviceGreater Austin
In older parts of town the main runs down one side of the street and half the houses are on the other. That means a private water line crossing under a public road, and when it fails the job is a different size from the same leak in a front garden.
24/7 dispatch · Smithville · Bastrop County
The usual arrangement is that the utility owns the main and the meter, and the customer owns everything from the meter to the house. Where the meter sits on the far side of the street, that private portion includes a length running under public pavement, and the owner is responsible for it.
Occasionally the arrangement is different, with the utility owning to the property line. It is worth establishing which applies to your address before a failure rather than during one, because it decides who is paying for a road crossing.
The practical difference is cost. A leak in a lawn is a small excavation and some turf. The same leak under a street brings in traffic control, permits, saw cutting, backfill compacted to the city's standard and a pavement repair that has to match what was there.
Open cutting a road is the expensive route and increasingly the discouraged one, because a trench across a street never quite recovers. Most crossings are now bored underneath: a launch pit on one side, a receiving pit on the other, and a new line pulled through without disturbing the surface.
It costs more per foot and less overall, and the pavement stays intact, which is why cities prefer it and sometimes require it. A bore also lets you place the new line in a sleeve, so a future replacement can be pulled through without any excavation in the road at all. If you are paying for a crossing once, pay for the sleeve.
Permits and traffic control are not optional and they are part of the price. Expect a permit from whoever owns the road, notice to residents where access is affected, and a specified backfill and surface repair rather than whatever the contractor has on the truck.
Utility locates matter more here than anywhere. A road carries everything: gas, electric, communications and the sewer main, often in the same few feet. Nobody bores a street without locates completed and a hand-dug potholing check of anything close.
Before any of that, establish where the loss actually is, because half the properties that assume a road crossing has failed have a leak on their own side of the pavement. Close the house valve and watch the meter: movement with the house isolated puts the leak between the meter and the building, and acoustic locating then narrows it to a point rather than a stretch.
Water surfacing in a street is not proof either. It travels along the trench and appears where it finds a way up, which can be a long way from the break.
We locate, pothole to confirm, bore rather than cut where we can, sleeve the new line, and deal with the permit and the reinstatement so it is one job rather than three contractors.
Smithville, Bastrop, Rosanky and Winchester are all inside our area.
FAQ
Usually the property owner, from the meter to the house, which includes the length under public pavement. Some utilities own to the property line instead, so it is worth confirming your address before you need to know.
Permits, traffic control, saw cutting, backfill compacted to the city's standard and a matching surface repair. The pipework itself is the smallest part of that list.
Usually, by boring underneath from pits on either side. It costs more per foot, less overall, and leaves the pavement intact, which is why many cities now expect it.
A conduit the new line is pulled through. If you are paying for a road crossing once, a sleeve means the next replacement can be pulled through with no excavation in the road at all. It is cheap insurance.
Not necessarily. Water travels along a trench and surfaces where it can, sometimes a long way from the break, and it may be the utility's main rather than your service. Close the house valve and watch the meter before assuming.
Yes, from whoever owns the road, along with traffic control and a specified reinstatement. It is part of the cost and it is not something to work around.
Nearby
Services
Crossings bored rather than cut, and sleeved.
About this serviceEstablishing whether the loss is even under the road.
About this serviceWorking under pavement rather than through it.
About this serviceA new route where the old crossing cannot be reused.
About this serviceBastrop County call outs at any hour.
About this serviceKnowing what else shares that few feet of road.
About this serviceTalk to someone now
Prove where it is first. Half of these turn out to be on the house side of the kerb.
Ask about a road crossing